Refund policy

We have a 10-day refund policy, which means you have 10 calendar days after receiving your item to request a refund and submit photos of your order.

To be eligible for a refund, you must send an email to request a refund. If the item is damaged you must send pictures of the damage item(s).  

To request a refund you can contact us at support@blazinwiks.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@blazinwiks.com.

Damage & Issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-returnables 
Certain types of items cannot be returned, like custom products (such as special orders or personalized items in Custom Blazin Treat Candles). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we do not accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.